Contact us
Need to reach the team? The Contact us link in the top bar opens a short enquiry form, on every plan. It's the quick way to ask about sales, billing, compliance or just share feedback — separate from support tickets (a tracked, two-way case for Max+ workspaces).
Pick a topic and your message is routed to the right inbox. The topics you see depend on your role: everyone can reach General enquiry, Product and Feedback; workspace admins and owners also get Sales, Support, Billing & payments and Compliance. Only topics the team has set up an address for appear.
The form fills in what we already know and captures:
- Your details — name and email (pre-filled from your account), plus optional company, company size, country and phone.
- Workspace & account IDs — filled in automatically and read-only, so we can find your workspace right away. They're blank for a pre-sign-up enquiry.
- Topic & message — what you'd like to talk about, and the details.
When you send it, the enquiry is emailed to the team's address for that topic with reply-to set to you, and stored so nothing is lost even if email is briefly unavailable. You'll usually hear back by email.